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Q. How do I update my contacts details?: 000003495

Article Number: 000003495

Note - This feature may not be available in your portal.


The Contacts feature allows you to manage your company's contact information that can be used by your customer to get in touch with your internal contacts.


To add/update your contact information, follow the steps below:

1 -  Log into your portal and go to My Details > Contacts.

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2 - To add a new contact, select Add New Contact.

3 - If you add a contact that already exists, you will see the following:

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4 -  To make changes, click on the pencil icon

5 -  If your customer adds a new contact within their ERP system, you will see the following: 
 

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6 - Select Apply Change to show the update then OK to confirm.
 

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. What is eFile?: 000003379

eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I download a payment report?: 000003471

You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I save my invoice as draft?: 000003188

You can save your invoice as draft in the portal. This will allow you to make changes to the invoice at a later time.

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Information why your invoice is showing 'In Process'.

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