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Technical Support Services

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Q. How do I search for a PO / purchase order?: 000003615

Article Number: 000003615

Note - This feature may not be available in your portal. 


You can search for purchase orders made available to you by your customer through the My POs section. To search for your purchase orders, please follow the steps below:
 

1 - Log into the Home page of the portal.

2 - Click on My POs in the Quick Access Link section. You can also select Purchase Orders from the top menu.

3 - Search for your PO by PO number or search by PO Status.  

4 - Select Find Purchase Orders.

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From the search results, you will see the following information PO information:

  • PO Number - PO number created by your customer. 
  • Status - The current status of your purchase order. Click here to learn more about each PO status.
  • Date - The date the PO was created.
  • PO Value - The total value of the PO.
  • Invoiced Value - The total value that has been invoiced against the PO.
  • Open Value - Remaining value (if any) available for invoicing.

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If you have questions or concerns regarding the details of your purchase order, please contact your buyer. If you are not able to find your purchase order, see Q. My purchase order is missing. Who should I contact?.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.

Q. How do I take a screenshot?: 000003353

Taking a desktop screenshot.

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