Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia does not dictate when you should create an invoice for your customer. This is an action you can confirm with your customer.
For some customers that receive purchase orders through Taulia, If your PO has a "delivered" status, this usually means that your delivery has been received by your customer. If this is an indicator that you can use to start the invoicing process, you can go ahead and create an invoice against the purchase order. If you are not sure when you should be invoicing your customer, please contact them directly.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
There are 3 common reason why you cannot log into the platform.
Some European suppliers require to have the compliance saved prior to invoice submission.
When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.
Information on how to create multiple invoices for the same purchase order
