Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia pulls the data you see in the platform from your customer's accounting system. Taulia does not generate or alter purchase order or payment records. If you have the ability to create invoices through Taulia, we transmit the invoice to your customer's accounting system but we are not part of the approval process.
When to contact your customer:
If enabled by your customer, use the messaging feature to easily ask questions about your purchase order, invoice, or payment through the platform. Your customer's contact information may also be found in the Custom FAQ page of the supplier platform.
When to contact Taulia Support:
Click here to contact Taulia Support.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Your vendor information is accessible under My Details in the portal.
Information on how to update your address data.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can update the email address that you use to access Taulia.
The error "There was a problem recording your acceptance of our Terms and Conditions" may come up when accepting the T&C for the first time.
Use the "Send Message" option to quickly contact your customer through the portal!