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Q. How do I change my Taulia account's email address?: 000003383

Article Number: 000003383

You are not locked down to use a particular email address to access your account. You can change it anytime! Just be sure to use an email address where you can receive emails. This becomes especially important if you need to reset your password or receive important notifications from your customer.


You can change the email address that you use to access Taulia by doing the following:

1 - From the homepage, select User Action Menu > My Profile.

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2 - Click on the Change button next to your current email address.

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3 - Enter your Current Password and your New Email, and select the Send Verification Code button. 

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4 - Check your mailbox for the verification code.

5 - Enter the verification code and select the Submit button.

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Would you like to learn how to manage users? See How do I add or deactivate users for more information.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. My account is locked. How do I reset my password?: 000003590

Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.

Q. How do I view my customer's PO image/attachment?: 000003593

If your customer has this feature enabled, you can view and download the PO image directly from Taulia.

Q. Why is my invoice not paid?: 000003528

What to check if your invoice has not been paid.

Q. Why is the invoice due date missing/showing TBD?: 000003655

Invoices that are "In Process" will typically have a "TBD status.

Q. How do I contact support?: 000003357

Contact support if you are not able to find the help information you need.

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