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SUPPLIER SUPPORT SERVICES

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Support Topic

Q. How do I cancel an early payment request?: 000006578

Article Number: 000006578

Once an early payment request is made for an invoice, the process cannot be reversed by Taulia or your customer. If you would like to speak to someone about the process, who you contact depends on your customer's early payment program:

  • If the early payment offer was for the next business date only, contact Taulia Support.
  • If the early payment offer presented a calendar where you can select a payment date, contact your customer.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. My purchase order is missing. Who should I contact?: 000003198

If you are not able to find a PO in the portal, please contact your customer.

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