Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Invoices cannot be deleted in the portal after they have been submitted to your customer for processing. You can only delete an invoice that is in "Draft" or "Pending Review" status. This means that the invoice has not been submitted to your customer for processing.
Contact your customer if you want to cancel/void/reject the invoice in question. Once the status of the invoice is changed, it will remain in the portal but it cannot be deleted.
Some customers allow invoice cancellation requests to be created in the portal, click here for more information. If available, you can also use the "Send Message" feature to contact your customer to send your cancellation request.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
You can manage your account users in the portal and provide different levels of access.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
You can update the email address that you use to access Taulia.
Use the email notification settings feature to manage your email notifications.
Please note that only account admins have the ability to manage users and change user roles.
Easily search for available invoices in the portal.
