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Publix - I cannot find my invoice in the portal.: 000003580

Article Number: 000003580

Start by searching for your invoice first in the My Invoices section of the portal:


1 - Select My Invoices from the portal homepage

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2 - Search for your invoice by Invoice Number, Purchase Order or Invoice Status. If you are still not able to find the invoice, select Advanced Search

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3 - In the Advanced Search section, search by the following criteria:

Invoice Status = All
Customer = All Customers
From Amount  = Enter the gross value range of the invoice you are looking for
Invoice Date - Enter the invoice date range of the invoice you are looking for

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4 - If you are still not able to find your invoice, please contact Publix AP: 
accountingportal@publix.com


 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. Why was my invoice rejected/voided?: 000003526

Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.

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