Taulia Support - Pfizer - Comment activer/désactiver les notifications par courriel?: 000006259

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Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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Pfizer - Comment activer/désactiver les notifications par courriel?: 000006259

Article Number: 000006259

Le portail Taulia génère des notifications par courriel pour certaines activités sur le portail. Vous pouvez recevoir un courriel de notification quand un nouveau bon de commande, un nouveau paiement ou un nouveau message est disponible ou lorsqu’il y a une offre de paiement anticipé.

REMARQUE AU SUJET DES COMPTES FUSIONNÉS - Si vous disposez d’un compte fusionné (accès à plus d’un client avec un seul courriel), vous ne pouvez pas désactiver les notifications d’un client en particulier. Cela signifie que si vous avez accès aux clients X, Y et Z alors que vous voulez recevoir des notifications seulement pour le client X, cela est impossible à ce stade.

Pour activer ou désactiver les courriels de notification, suivez les étapes suivantes :

1 - Connectez-vous à la page d’accueil du portail.

2 - Rendez-vous à Paramètres > Profil à partir de la barre de menu en haut à droite

3 - Faites défiler vers le bas jusqu’à Paramètres de notification par courriel

4 - Choisissez Activer ou Désactiver pour :

Nouveau bon de commande
Paiement anticipé disponible
Nouveau message
Nouveau paiement
Paiement anticipé accepté
Facture refusée
Facture eSend acceptée
Facture eSend nécessitant une attention

Faites défiler jusqu’au bas de la page et cliquez sur « Enregistrer le profil »

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RECENTLY UPDATED ARTICLES

What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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Pfizer - Comment activer/désactiver les notifications par courriel?: 000006259

Article Number: 000006259

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