Taulia experience center
SUPPLIER SUPPORT SERVICES
Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Submit an invoice against a purchase order by doing the following:
1 - From the portal homepage, select Create Invoice
2 - Select Create Non-PO Invoice
3 - Enter the following information in the invoice header
Invoice Number (required)
Invoice Date (required)
Customer Contact (name/email address of your PayPal buyer if known)
4 - Enter your invoice line item information
Description (enter the description of the item you are invoicing)
Unit (select the unit of measure)
Quantity (enter the quantity that you need to invoice)
Unit Price (enter the unit price of the line item)
Add Line (select this to add another line item if needed)
5 - At the bottom of the invoicing screen, edit the following
Additional Items (add freight charges if you have any)
Sales Tax (enter the tax total of the invoice)
Comment (enter any comments about the invoice)
Upload Attachment (attach a copy of your invoice in PDF format)
Pay Me Early Option (select this box if you want to get paid as soon as the invoice is approved)
6 - Select Submit Invoice for processing. Once your invoice is submitted, go to the My Invoices section of the portal to track your invoice status. If you have questions about the invoice you submitted, from the My Invoices section, look for the invoice in question and select Send Message to contact PayPal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
In this article you will find main possible issues about two-factor authentication.
Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.
You can manage your account users in the portal and provide different levels of access.
Branch permissions allow account admins to give access to specific data in the portal.
Use the email notification settings feature to manage your email notifications.