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SUPPLIER SUPPORT SERVICES

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PG&E - What technical effort is required to enroll as a supplier?: 000008088

Article Number: 000008088

Most suppliers can be activated to send invoices and receive payments from PG&E without any need for technical support. The solution is entirely web-hosted and does not require any on-site software.
Suppliers that were using the E-File submission method with Xign, can continue to submit E-File via Taulia.  Taulia has implemented standard maps for CSV and XML.  The Taulia solution also has a supplier self mapping tool for CSV and XML, so suppliers can easily map their own files.
Suppliers sending EDI 810 transactions can continue to send in that format or can convert to either CSV or XML.  There are technical resources available at Taulia to assist with this migration.


 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Two-factor authentication troubleshooting and possible issues.: 000009204

In this article you will find main possible issues about two-factor authentication.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

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