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SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
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Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Data Capture Services offered via Taulia
The transmission of invoice data from a supplier and the subsequent delivery to the buyer is an efficient way to capture essential invoice data electronically but does not guarantee the creation of a tax-compliant, legal invoice.
In countries where specific requirements exist for tax-compliant, legal invoices, the buyer remains responsible for taking any necessary legal and tax advice to confirm that no legal or local restrictions apply that would prevent a supplier from transmitting the invoice data electronically, or the buyer entity from receiving the supplier invoice data via the Taulia business network. Also, the buyer has to have a process in place to ensure that the buyer will receive a legal invoice from its supplier (e.g., a paper invoice may still be required in some countries).
In addition, countries that do not have mandatory requirements for electronic invoicing at this time can be activated at a buyer's request on Taulia. Taulia will then enable a mechanism for suppliers located in a country on the following to transmit invoice data to Taulia and from there to the buyer.
The countries currently supported for data capture services via Taulia are listed below.
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Afghanistan |
French Southern Territories |
Pakistan |
Please note that Taulia has no choice but to reserve the right to discontinue tax-compliant electronic invoicing or transmission of invoice data to or from a particular country upon notice to you, where required by changes in law or regulation.
IMPORTANT: Please click here to download a list with all tax types and rates for every country.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Use the email notification settings feature to manage your email notifications.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Search for your invoice remittance details.
Learn how to turn on company-wide two-factor authentication, a feature that enables you to add an extra layer of security to your whole Taulia account.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Please note that only account admins have the ability to manage users and change user roles.
