Taulia experience center
SUPPLIER SUPPORT SERVICES
Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Kimberly-Clark requires a Purchase Order Confirmation on all purchase orders sent to the Procure-To-Pay Supplier Portal. This article shows you how to navigate to the PO Confirmation screen and how to properly submit a PO Confirmation.
Purchase Order Confirmation requirement is controlled by Kimberly-Clark. If you have questions regarding this requirement, please contact your buyer.
1 - Log onto the Home page of the portal.
2 - Click on My POs in the Quick Access Links.
3 - Search for desired PO number.
4 - Select the PO number that you want to confirm.
5 - Select the PO number to view the PO details.
6 - Click on Confirm/Dispute PO confirm the details of the PO.
7 - From the PO Overview screen, enter your PO Confirmation Number (this is a unique number generated by you)
8 - From the PO line item, select Confirm from the Action dropdown list for each PO line item, then select Edit.
Confirm - You will need to confirm the Unit Price of the line item and the Delivery Date. You can change these fields and a Buyer at Kimberly-Clark will be notified. Changes to Material Code and Unit of Measure are not permitted and will not be applied by Kimberly-Clark.
Reject - Do not use "Reject" option under Actions. If there is a dispute, please use "Confirm" and add a note explaining issue, which will be reviewed and acted on by Kimberly-Clark Buyer.
9 - Confirm the Unit Price, Quantity and Delivery Dates. If you are not able to fulfill the full order quantity on the current delivery date, select "+" to add a new delivery date for the remaining quantity.
IMPORTANT - if you mark a line "Backorder" or if you reject a line, you MUST enter a comment on the Notes field with a short explanation of the status.
10 - Select Submit Confirmations to send your acknowledgement.
Note - If your confirmation contains changes, then the PO Confirmation status will stay at Not Confirmed until Kimberly-Clark makes the change and you are able to re-confirm the requested change is in place. This is also true if Kimberly-Clark makes a change to the PO. You should also receive a "PO Confirmation Required" email notification.
It is Kimberly-Clark policy to only require Supplier to submit an initial PO Confirmation to acknowledge receipt of PO. It is up to the supplier to submit any follow-up PO Confirmations to ensure their statuses reflect correctly.
You can manage your account users in the portal and provide different levels of access.
Create an invoice against a PO through the portal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Use the "Send Message" option to quickly contact your customer through the portal!
If you are not able to find a PO in the portal, please contact your customer.
Enroll for mass invoicing.