Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
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The INCOMPLETE status of the invoice submitted through Taulia usually refers to customizations and the supplier will receive information in the form of a message of what they need to correct. When the invoice has failed due to a different issue, the default message the supplier would see in the portal is "We've encountered a transmission error. Please delete this invoice and submit a new one.":
This is a generic message and in order to see what has actually caused the invoice to fail, this can only be checked on the SAP side.
In order to see what actually caused the invoice to fail, please follow the below instructions:
1 - Go to t-code /n/taulia/pod or /n/taulia/connector for Taulia Direct Customers
2 - Add search criteria with
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Use the email notification settings feature to manage your email notifications.
Learn how to turn on two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
In this article you will find main possible issues about two-factor authentication.
Manage your bank information through the portal!
Create an invoice against a PO through the portal.
Some European suppliers require to have the compliance saved prior to invoice submission.