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Invoice failing with Transmission Error.: 000010633

Article Number: 000010633

The INCOMPLETE status of the invoice submitted through Taulia usually refers to customizations and the supplier will receive information in the form of a message of what they need to correct. When the invoice has failed due to a different issue, the default message the supplier would see in the portal is "We've encountered a transmission error. Please delete this invoice and submit a new one.":


status INCOMPLETE

This is a generic message and in order to see what has actually caused the invoice to fail, this can only be checked on the SAP side. 

In order to see what actually caused the invoice to fail, please follow the below instructions:

1 - Go to t-code /n/taulia/pod or /n/taulia/connector for Taulia Direct Customers

2 - Add search criteria with 

  • supplier invoice number
  • vendor number
  • process INV_IN 
  • date selection a date earlier than the date the invoice was submitted
3 - On the results, please select the very first INV_IN line from the bottom up

4 - click on the "log" icon to see the error

If there is no log available or if you don’t know what the error refers to, please contact Taulia Support here for further instructions.

SAP activity monitor - taulia connector

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TOP FREQUENTLY ASKED QUESTIONS

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If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

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Easily upload new invoices to Taulia for AR financing.

Q. How do I view PO, invoice or payment information by business unit/branch location?: 000003608

Purchase orders, payments and invoices are typically linked to a customer's "branch", "business unit" or "location".

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Create an invoice against a PO through the portal.

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Your vendor information is accessible under My Details in the portal.

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Please note that only account admins have the ability to manage users and change user roles.

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