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I think my Taulia account has been compromised.: 000008754

Article Number: 000008754

We take security seriously at Taulia. If you’re concerned that your Taulia account may have been compromised it is important to take quick action. Know that we are here to help!

If you notice suspicious activity on your account, please reach out to Taulia Technical Support as soon as possible. In the meantime, please change your password immediately! 

For an extra layer of security, we strongly encourage each of your users to set up two-factor authentication. Please check our Two-Factor Authentication article on this subject to set it up.

False alarms:
If you are using a shared login email, please check with all users to ensure they are using the account properly and that they didn’t make any changes that you weren’t aware of. For example, if you are unable to log in with the shared password, one of the other users may have changed it. We strongly encourage each user to have their own login instead of using a shared email address. This way, if there is ever any suspicious activity, it can be traced back more accurately.

 

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TAULIA SUCCESS GUIDE

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TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I update my company name?: 000003500

Q. How do I update my company name?

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

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