Taulia experience center
SUPPLIER SUPPORT SERVICES
Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Follow the steps below to create an invoice against a purchase order from Ericsson:
1 - From the portal homepage, select Create Invoice.
2 - Search for the PO that you want to invoice then select Create Invoice.
3 - You are required to fill in the following fields in the invoice header section:
- Invoice Number
- Invoice Date
- Supplier VAT Number (select the correct VAT from the list)
- KIDNO (enter the KIDNO number if required in your invoicing country)
4 - Edit (if needed) the Quantity that you need to invoice. If the Unit Price is incorrect, contact your Ericsson buyer. Select the VAT Type for the line item. This is required for each line item.
Note - If your PO has multiple line items that you do not want to invoice, select X to remove the line item. This line item will remain available in the PO for invoicing at a later time.
5 - You are required to manage the compliance fields found in My Details > Compliance Settings. This information is added in the invoice footer section. If missing, your invoice may not be accepted.
- Number of registration
- Town of registration
- Court of registration
- Chairman/Managing Director/Board Members
- Share Capital
- Liable company
You can manage your compliance data under My Details > Compliance Settings. Click here for more information.
Note - In the Exchange Rate fields (if available), enter the current Exchange Rate. If you are invoicing local VAT in another currency than the VAT will be reported in, it is highly important for tax purposes to always fill in the correct exchange rate on the invoice. If the PO and invoice has the same currency, enter 1 as the Exchange Rate.
6 - Select Upload Attachment to add supporting documentation to your invoice.
7 - Select Submit Invoice. Once the invoice is submitted, you can track its status by going to the My Invoices section of the portal.
You can manage your account users in the portal and provide different levels of access.
Create an invoice against a PO through the portal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Use the "Send Message" option to quickly contact your customer through the portal!
If you are not able to find a PO in the portal, please contact your customer.
Enroll for mass invoicing.