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American Water - How do I update my TAX ID?: 000006463

Article Number: 000006463

To ensure your tax ID is registered please do the following:
 

1 - Please log in to your Portal

2 - Go to My Details > Tax Identifiers

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3 - Proceed to Add New Tax Identifier

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4 - Enter the following: 

- Country from the drop-down menu
- Tax Type you want to add
- Tax ID
- If required, attach a file to validate your Tax ID (such as a W9)

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5 - Select Submit

6 - You will see this message confirming that your new Tax ID has been accepted: "Your new tax ID is valid and has been added."

Please note that your customer may need to verify your tax information before you are able to submit invoices through the portal. 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

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