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American Water - How do I create a non-PO based invoice (eForm)?: 000006461

Article Number: 000006461
Follow the steps below to create a non-po invoice for American Water.

1 - From the portal homepage, select Create Invoice.

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2 - Select Create Non-PO Invoice.

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3 - Enter the following invoice header information:

-Invoice Number - special characters and spaces are allowed. Must be less or equal to 15 characters.
-Invoice Date - invoice backdating is not allowed.
-Your American Water contact. If the contact is missing, please, contact American Water.

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4 - Edit the line item Description, Unit, Quantity, Unit Price that you need to invoice.

Note - To add additional line items in the invoice, select Add Line. Also, if items are highlighted red, means they are required to be filled out.

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5 - Select Upload Attachment to attach supporting documentation to your invoice. You can also add an Invoice delivery note and a comment for your customer.

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6 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.

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