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Vodafone - How do I update my Tax Identifier (Tax ID/VAT) number in the portal?: 000006588

Article Number: 000006588

Some invoices submitted through the portal may not be accepted by Vodafone if your company tax ID is not registered. These invoices will typically have an Incomplete status.

To ensure your tax ID is registered please do the following:

 

Please log in to your Portal

Go to My Details > Tax Identifiers

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Proceed to Add New Tax Identifier

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Enter the following: 

- Country from the drop-down menu
- Tax Type you want to add
- Tax ID
- If required, attach a file to validate your Tax ID (such as a W9)

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Select Submit

You will see this message confirming that your new Tax ID has been accepted: "Your new tax ID is valid and has been added."


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TOP FREQUENTLY ASKED QUESTIONS

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I download a payment report?: 000003471

You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.

Q. What is the Invoice Upload feature?: 000008598

Invoice Upload allows you to easily submit multiple invoices at once through the Taulia platform by uploading a csv or xls file of the invoice and line item data.

Q. How do I update my company name?: 000003500

Q. How do I update my company name?

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

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Important Message

Phone Lines Outage 06/10/2025

EET 18:12
Please note, that our Phone Lines provider is currently experiencing an outage and our phone lines are not functioning.
They are actively working on resolving this.
Please, use our Chat or WebCase functionality.
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