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SUPPLIER SUPPORT SERVICES

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Support Topic

Q. Why is the invoice due date missing/showing TBD?: 000003655

Article Number: 000003655

Some invoices may show TBD (to be determined) as the due date because the invoice is still In Process.

Depending on your customer, the payment due date of the invoice is typically updated after the invoice is approved for payment.

Note:

  • If your invoice is not approved for payment in a reasonable amount of time, please contact your customer.
  • If the invoice is approved but you do not see a due date, please contact your customer.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I request early payment for my invoice?: 000003463

If your customer has previously offered Early Payments on your invoices, you can choose to have your newly created invoice automatically paid as soon as it is approved.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

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