Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
To add or change your company information, follow the steps below:
1 - Log onto the portal's Home page and select your customer.
2 - Go to My Details > Address (if you have more than one vendor account, you must choose which account you want to view).
3 - Select Change Address. This will bring up another window with the option to update your company name and address.
4 - Update the company name section, then select Next: Upload Required Document.
5 - You will need to attach a document to show your new company information.
6 - Select Review and Save.
The information you provide will be sent to your customer. If you have additional questions, please contact your customer directly.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.
Your vendor information is accessible under My Details in the portal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Manage your bank information through the portal!
You can manage your account users in the portal and provide different levels of access.
Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.
