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SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

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Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

Article Number: 000008669

For compliance reasons, depending on the invoicing country, some suppliers will first be required to upload a legal PDF invoice before the invoicing process can begin.

If you see the PDF Upload screen below, click on Select and Upload File and select the PDF invoice file you wish to create an invoice for. Once the PDF invoice is uploaded, you will be taken to the invoicing screen.


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Additional FAQs

Where can I find the required compliance details for my country?

Each country has its own electronic invoicing rules to comply with local tax/vat rules. When submitting an invoice through Taulia, depending on your invoicing country, you may be asked to provide additional compliance-related information. See Q. How do I manage my invoice compliance details? for more information.

How does Taulia support electronic invoicing in different counties?

Depending on the invoicing country, Taulia offers different invoice submission methods to comply with local tax laws. See Q. How does Taulia support e-invoicing in different countries? for more information.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I view PO, invoice or payment information by business unit/branch location?: 000003608

Purchase orders, payments and invoices are typically linked to a customer's "branch", "business unit" or "location".

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

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