Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Information on when you should create an invoice against a PO.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.
Please note that only account admins have the ability to manage users and change user roles.
You are able use all of the Taulia Supplier Portal features using just your web browser without installing any software.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
Information on how to electronically submit invoices from Portugal to properly comply with Portuguese tax laws for electronic invoice submissions.
The error "There was a problem recording your acceptance of our Terms and Conditions" may come up when accepting the T&C for the first time.
This invoice error means the invoice you submitted for processing is over the value of the PO.
You have the ability to download purchase order reports directly from the portal.
There is no action required on your part when receiving this email notification.
Search for invoices that has been created against a Purchase Order.
Invoice payment structure varies by customer. You will find the invoice payment term by looking at your invoice or PO in the portal.
You can save your invoice as draft in the portal. This will allow you to make changes to the invoice at a later time.
The Taulia Supplier Portal refers to the packing slip as a Delivery Note. The Delivery Note field is located above the Comment box at the bottom of the invoice creation screen.
Some customers require their vendors to upload current certifications, such as ISO9001 and/or TS16949 Certifications or proof of insurance.
There are multiple ways to successfully log into the platform.
Information on how to remove banking information in the portal.
Tax supporting documentation requirements.
Information about data security through the Taulia portal
Contact your customer for payment term related questions
Information on how to check the status of invoices submitted using the Invoice Upload feature.
What to do if you have not received your payment.
Your vendor information is accessible under My Details in the portal.
Information on how to manage user access to your Taulia accounts.
Contact your buyer if your purchase order has wrong information.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
In this article you will find main possible issues about two-factor authentication.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
Create an invoice against a PO through the portal.
Some European suppliers require to have the compliance saved prior to invoice submission.
